Cookie Policy

The short version

supportgeeks.com does not use advertising cookies, analytics cookies, or any cross-site tracking. We don't follow you around the internet, and we don't sell or share your browsing data. The little we do store is described below, in full.

Cookies set by this site

None. The pages on supportgeeks.com do not set any cookies of their own.

Browser storage we use

We use your browser's local storage (a cookie-like technology) for two small conveniences: remembering that you dismissed our announcement bar, and remembering that you dismissed our one-time announcement card. These values stay on your device, are never sent to us or anyone else, and the site works fine if you clear or block them.

The chat widget

The live chat in the corner of the site is powered by our own help desk platform (running on helpdesk.supportgeeks.com). It may use cookies or similar storage to keep your conversation connected as you move between pages. That storage exists only to operate the chat; it is not used for advertising or cross-site tracking.

Third-party services

A few services help us run the Site, and here is what they mean for cookies:

• Google Fonts serves our typefaces. Per Google, the Fonts API does not set cookies.

• Vercel hosts the Site and keeps standard server logs (such as IP address) for security and reliability. It does not set tracking cookies on our pages.

• Web3Forms delivers our contact and newsletter form submissions to our inbox. It does not set cookies on our pages.

Your choices

You can block or clear cookies and site data at any time through your browser settings. Because we don't rely on cookies, everything on supportgeeks.com, including booking a consultation and sending us a message, keeps working with cookies blocked. The only effect of clearing site data is that a dismissed announcement may reappear.

Changes to this policy

If we ever add a tool that uses cookies in a meaningful way, such as analytics, we will update this page and the 'Last updated' date above before it goes live.

Questions

Email info@supportgeeks.com or call +1 800-504-GEEK (4335). Our Privacy Policy covers everything else about how we handle your information.